Train Ticket Cancellation Step by Step ProcessIf you are wondering as to how to cancel train ticket booked online, let us tell you that the tickets booked online can be cancelled only through online process. Here is a details step by step guide for how to cancel train ticket booked online:
Step 1: Log in to your IRCTC account using your User ID, Password and Captcha
Step 2: Click on ‘Cancel Ticket’
Step 3: Now enter the required details like PNR number, Transaction ID, From and To station and the
Date of Journey
Step 3: You can also simple choose the ticket you wish to cancel from your Booked Ticket History
Step 4: If you want to cancel the ticket partially simply choose the passenger name you wish to cancel the ticket for
Step 5: Click on ‘Cancel’, this is all about how to cancel train ticket booked online.
If you are looking out for ways as to how to cancel counter ticket booked at counter, we have some good news for you; now you can easily cancel counter ticket booked at counter online as well as offline. Here is how to cancel train ticket booked at counter.
Cancel Train Ticket Booked at Counter
Step 1: Note down the 10 digit PNR number and Train number as mentioned on the top left corner of the counter ticket.
Cancel Train Ticket Booked at Counter (Online)
Step 2: Go to the official website of IRCTC and click on ‘Counter Ticket Cancellation’ widget.
Step 3: Enter the ‘PNR Number’, ‘Train Number’ and the ‘Captcha’ provided. Then tick on the ‘Terms and Condition’ box signifying your acceptance to the terms of cancellation and submit the details.
Step 4: An ‘OTP’ will be generated and sent to the number used at the time of booking the ticket. Enter this OTP and submit for verification of the details.
Step 5: After proper verification, full details of PNR will appear and the ‘Cancellation’ option will pop up. On clicking on the ‘Full Cancellation’ the refund amount will be shown on your screen.
Step 6: After cancellation the PNR will be marked as ‘Cancelled but Not Refunded’. Soon after this an SMS will be sent to your mobile number stating “Your PNR xxxxxxxxxx has been cancelled. Collect refund amt xxxxx from journey commencing station or nearby satellite PRS locations.
Step 7: The user can now collect the refunded amount from any nearby satellite PRS location. The user will have to produce the original ticket on the counter in order to receive the refunded amount.
Cancel Train Ticket Booked at Counter (Offline)Step 1: Take the ticket to any of the nearest Railway station or extension counter
Step 2: Fill in the cancellation form available at the counter
Step 3: Present the filled in cancellation form along with the ticket to the authority at the counter
Step 4: The authority will then cancel the ticket from their respective system and return you the refund amount and the cancelled ticket.
Once you have got to know how to cancel train ticket, you might now be wondering about the cancellation rules and the refund amount that you will be getting on cancellation of your ticket. So we will now look at how to cancel counter tickets in details as well.
IRCTC Ticket Cancellation Refund Time and Rules
Train Ticket Cancellation Rules
- Confirmed train tickets can be cancelled only up to 4 hours prior to the scheduled departure of the train.
- RAC or waitlist train tickets can be cancelled only up to 30 minutes prior to the scheduled departure of the train.
Train Ticket Cancellation Charges
|Cancellation Time||Deduction Made by IRCTC|
|Upto 48Hours Before the Scheduled Departure||• Rs.240 for AC First Class and Executive Class • Rs.200 for AC 2 Tier • Rs.180 for AC 3 Tier/AC Chair Car • Rs.120 for Sleeper Class • Rs.60 for Second Class|
|Cancellation Within 48 Hours and Upto 12 Hours Before the Scheduled Departure||• 25% of the ticket fare will be deducted subject to minimum flat rate mentioned above|
|Cancellation between 12 hours and up to 4 hours before the scheduled departure||• 50% of the ticket fare will be deducted subject to the minimum flat rate mentioned above|
Any confirmed ticket cancelled after this period shall not stand liable for any sort of refund from the IRCTC authorities. However the customers of IRCTC have an option to file a TDR if train is running late by more than 3 hours or the user has some exceptional claims to make. The holder of the waiting ticket will be given full refund if the ticket is cancelled half an hour prior to the departure of the train. Rules to book and cancel tatkal tickets may vary from the general rules.