AJIO Customer Care Number, Toll Free, Complaint & Helpline Number

AJIO Customer Care Number, Toll Free, Complaint & Helpline Number

AJIO Customer Care Number, Toll Free Complaint & Helpline Email ID

Launched in 2016, AJIO is Reliance's foray into digital fashion. If want any customer care queries resolved, find the AJIO Customer Care Number / AJIO toll free no listed below. Alternatively, you can mail AJIO at their customer care email ID, or reach them at their Bangalore office. Find listed below AJIO helpline number and frequently asked questions from how to track your order, how long your delivery may take to what you should do if you've missed your delivery. Also find out how to navigate the website to access AJIO customer care in 3 easy steps.

List of AJIO Customer Care Number, Toll Free Helpline & Complaint Numbers

Ajio Customer CareAjio Customer Care NumbersAvailability
Ajio Customer Care Number1800-8899-9916 AM - 12 Midnight, all days
Ajio Customer Care Email IDcustomercare@ajio.com6 AM - 12 Midnight, all days
Ajio Customer Care AddressAJIO, c/o Reliance Retail Ltd,
SS Plaza, 74/2, Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout,
Bangalore - 560068
6 AM - 12 Midnight, all days

How to Contact the AJIO Customer Care Number

Step 1. Head to www.ajio.com and sign in to your account

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Ajio Customer Care Number: Step 1 / Credits: www.ajio.com


Step 2. Once you're signed in, click on "Customer Care" on the top-right.

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Ajio Customer Care Number: Step 2 / Credits: www.ajio.com


Step 3. Under Frequently Asked Questions, click on Know Your Account > then How Can I Get in Touch With You? > You will find the AJIO customer care number there. Also access a host of other questions you may have.

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Ajio Customer Care Number: Step 3 / Credits: www.ajio.com

Frequently Asked Questions - AJIO Customer Care Number

How do I reach out to AJIO customer care?

Anytime between 6 AM - 12 midnight, give a call to toll-free number 1800-8899-991. Alternatively, simply mail customercare@ajio.com with your enquiry or feedback.

How can I track my order?

  • You can start tracking your order as soon as it has been shipped. Click on the link in the email sent to you after the order is placed and track the journey of your item in real time!
  • Alternatively, you can login to AJIO.com and visit the 'My Account' section (top-right of your screen) to know your order status.
  • Or, download the AJIO app on Google Play or Apple App Store. Sign in, tap on "Account" on the bottom-right, then tap on "Orders"

How long will delivery take?

  • The delivery time might vary between 2 - 9 working days. That still won't stop AJIO from trying to get you your order faster.
  • On each product's display page, you can enter your location's pin code to check when you can expect to receive the delivery.
  • If you've placed your order, check your emails and SMS for any updates.

What should I do if I've missed my delivery?

Don't worry. AJIO will make 3 attempts to deliver the order to you; each attempt on a consecutive day. If you have any complaints or requests, just give AJIO customer care a call on AJIO customer care number 1800-8899-991 or write to them at customercare@ajio.com and they'll take care of it.
AJIO Customer Care Number, Toll Free, Complaint & Helpline Number
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