Jabong Customer Care Number, Toll Free, Complaint & Helpline Number

Updated Jabong Customer Care Number, Toll Free, Helpline No. & Email IDs for complaint related to Orders or Payment. Jabong toll free customer care no. is 0124-6128000 read ahead and get more information on your Jabong customer care information here.
By: Kanishka Updated: May 15, 2019 12:20 IST

Owned and run by the leading e-commerce site Flipkart, Jabong is a young, dynamic and fashionable company headquartered in Gurugram. This e-commerce company has a complete range of apparel, footwear, fashion accessories, beauty products, fragrances, home accessories and other fashion and lifestyle products. Jabong was acquired by Flipkart in the year 2016. Dispatching around 6000 orders a day, Jabong happens to be a leading e-commerce site with a huge customer base. Apart from the great range of authentic and branded products that it has, the customer care service from the team happens to be an added advantage for the group. One can freely call the Jabong customer care number at any time of the day seeking help on anything and everything related to Jabong. Here is all that you wish to know about Jabong customer care number. 

Jabong Customer Care Number, Toll Free Helpline & Complaint Numbers

Jabong Customer Care Jabong Customer Care Numbers
Jabong Customer Care Number 0124-6128000
Jabong Customer Care Email ID care@jabong.com
Jabong Customer Service Chief Manager Email ID chiefmanager@jabong.com

How to Contact Jabong Customer Care Number

Step 1. If you wish to cintact the Jabong customer care number, the first thing that you need to do is to visit their website the official site of Jabong.

Jabong Customer Care Number: Step 1
Photo Credit: Jabong

Step 2. There are multiple ways by which you can get to know the about the Jabong customer care number. But the easiest way is to click on 'About Us' tab on the official page of Jabong.

Jabong Customer Care Number: Step 2
Photo Credit: Jabong

Step 3. Now click on the 'Contact' tab on the left hand side of the page.

Jabong Customer Care Number: Step 3
Photo Credit: Jabong

Step 4. On clicking on the 'Contact' tab a new page displaying the Jabong customer care number and e-mail id will appear on your screen.

Jabong Customer Care Number: Step 4
Photo Credit: Jabong

How to Contact Jabong Customer Care Number via Jabong App

Step 1.The first thing that needs to be done in order to contact the Jabong customer care number via the app is install the app from Playstore or the Apple store. 

Step 2. Next you need to sign in to your Jabong account 

Step 3. Now tap on the top left corner, a menu with multiple options will appear on your mobile screen. 

Step 4. Now choose 'About Us' from the menu

Step 5. Now tap on 'Contact' option in the sub-menu. A page with all the customer care number details will appear on your screen.

Frequently Asked Questions About Jabong Customer Care Number

How do I reach out to Jabong customer care?

One can easily reach out to the Jabong customer care by dialing the Jabong customer care number which is 0124-6128000. 

How do I track my order?

In order to keep a track of your order, use the 'Track Order' facility provided on the top right side of the home page. You can also track your order by sending a SMS to 9949933333. 

What is the return policy of Jabong?

Jabong offers 15 days return policy. If you find any issue with your order you can return it within 15 days of the delivery. However certain products like inner wear, fragrances, bundled items and accessories like anklets, bangles, etc have been exempted from the return policy. 

How do I exchange a product with a product of alternative size?

With the new Size Exchange policy of Jabong, Size exchange is just a few clicks away! Following steps will guide you through the process of size exchange:

Step 1. Sign In to your Jabong account with your registered E-mail ID

Step 2. Jabong gives you the liberty to place the size exchange request within 15 days of the delivery of order. 

Step 3. Under the 'My Orders' section click on 'Order Details' of the order which you wish to replace/ exchange. 

Step 4. if your product is eligible for exchange the 'Exchage' tab for your order will be activated. Click on 'Exchange' against the product that you wish to exchange. 

Once the request for exchange has been raised from your side, you will receive a confirmation mail and SMS from the Jabong customer care number on your registered number and e-mail id. 

How do I partner with Jabong as a vendor/seller?

Jabong is more than happy to have a strong vendor network throughout the country. All you need to do is to drop a mail on partners@jabong.com and the concerned team will get in touch with you. 

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